Delivery & Returns

CLICK & COLLECT

All products are available for Click & Collect

To opt for the Click & Collect option, process your sale as normal and from the postage options select Click & Collect

Once you have paid for your order you will get a confirmation of your order, we will then send you a notification once your goods are ready for collection.

Collection is usually available within 24hrs but can sometimes be longer dependent on stock availability/location. Bikes are all serviced before collection so if you wish to use Click & Collect for a bike purchase we will get your bike booked into our workshop and give you a collection time and date.

0% Finance Cannot be used for Click & Collect. If you wish to process finance for a store collection of a bike or items please contact us on 01925 575 999

DELIVERY

Can't get to us! We'll come to you.

Free home delivery and set up of your new bikes.

For all Electric Bikes and also Manual Bikes from £1000 upwards we offer a personal delivery and handover service that is carried out by one of our store team.
During the handover we will make sure your fully built and serviced new bike is adjusted exactly to your requirements and also we'll talk you through the functions and operation of the machine.

As this is a personal delivery, it is available within a 20 mile radius of our Warrington store at no cost.

For locations beyond this area please contact our team for a quote.

Call us on 01925 575999
Email us at info@cyclehouse.co.uk

AFTER COLLECTION

All products are supported by the assurance that Cyclehouse Ltd will adhere to any warranty commitments set out by the manufacturer of goods purchased in our store or through our website. Operating or using your product according to its instructions will give you a realistic return for your investment. You should realize that employing a product outside its recommended use or terms and conditions of maintenance may invalidate its warranty. If you have any issues, we can be contacted in person, by telephone or by email. (In all cases you will be dealt with in accordance with your legal rights)